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Glossary
Managed IT Support (MSP)
Outsourcing day-to-day IT — helpdesk, monitoring, security, strategy — to an external team for a fixed monthly fee.
An MSP (Managed Service Provider) takes on ongoing responsibility for a business's IT, rather than being called in only when something breaks. That typically includes a helpdesk, proactive monitoring and patching, security tooling, and advice on technology decisions — for a predictable monthly cost rather than unpredictable call-out bills.
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