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Get a QuoteIT Support PricingWith No Surprises
Simple, predictable monthly pricing based on your team size or devices. Use our calculator to get an instant estimate — no sales call required.
Choose Your Pricing Model
Per-user is the simplest option for most businesses. Per-device suits those who already have existing licences or just need specific devices covered.
Standard
Reliable day-to-day IT support for businesses that want things to just work.
- Unlimited remote & on-site support
- Proactive monitoring & maintenance
- Software patching & updates
- Office 365 / Google Workspace management & support
- Password manager
- Custom reporting
Secure
Standard support with the full KyberONE cyber security suite — including MDR and 24/7 SOC monitoring.
- Everything in Standard
- KyberONE Suite included
- Managed Detection & Response (MDR)
- 24/7 SOC monitoring & threat response
- Email filtering & threat protection
- Ransomware detection & rollback
- Dark web credential monitoring
- Security awareness training
- DNS filtering
- Phishing simulation & reporting
- Vulnerability scanning
- Automated threat remediation
- Custom threat reports & insights
Secure Plus
Full protection with M365 backup, MDM, and Cyber Essentials certification all built in.
- Everything in Secure
- Microsoft 365 Cloud Backup (unlimited retention)
- Mobile Device Management (MDM)
- Cyber Essentials certification support
- Incident response support
- Custom IT health reviews
- GDPR compliance guidance
- Board-level reporting
+ £49/mo Cyber Essentials flat fee included
What is KyberONE Suite?
KyberONE is a comprehensive cyber security platform included in our Secure and Secure Plus plans. It provides enterprise-grade protection without the enterprise price tag.
Advanced endpoint protection installed on every device. Uses behavioural analysis and machine learning to detect malware, ransomware, and zero-day threats in real time — far beyond basic signature-based detection. Includes automated threat isolation, remediation, and rollback capabilities.
Your environment is monitored around the clock by a dedicated SOC team of trained security analysts. When a threat is detected, they investigate, contain, and respond immediately — even at 3am on a Sunday. You get human-led incident response, not just automated alerts.
If ransomware does get through, the agent can automatically roll back affected files to their pre-attack state. This minimises downtime and eliminates the need to pay ransoms or restore from backups.
Advanced email filtering scans all inbound and outbound emails, blocking phishing, malware, business email compromise, and impersonation attacks before they reach your inbox. DNS filtering prevents users visiting malicious or inappropriate websites.
Regular phishing simulations and interactive training modules keep your team vigilant. Includes reporting dashboards to track progress, identify high-risk users, and demonstrate compliance to auditors.
We continuously scan dark web marketplaces, forums, and data dumps for your company credentials. If we find leaked passwords or sensitive data, you are alerted immediately so you can act before attackers do.
Also includes: vulnerability scanning, automated threat remediation, device isolation, monthly threat reports, and incident response support.
Full feature comparison
| Features | Standard £22/user/mo | Secure £32.60/user/mo | Secure Plus £38.40/user/mo |
|---|---|---|---|
| Support | |||
| Unlimited helpdesk support | |||
| Remote support | |||
| On-site engineer visits | |||
| Proactive device monitoring | |||
| Patch management | |||
| Microsoft 365 support | |||
| Cyber Security | |||
| KyberONE security platform | |||
| 24/7 SOC monitoring | |||
| Managed Detection & Response | |||
| Email filtering & protection | |||
| Ransomware rollback | |||
| Dark web monitoring | |||
| Phishing simulations | |||
| Cyber Essentials certification£49/mo included | |||
| Cloud & Compliance | |||
| Microsoft 365 Cloud BackupUnlimited retention | |||
| Mobile Device Management | |||
| GDPR compliance guidance | |||
| Board-level IT reporting | |||
| Custom IT health reviews | |||
| Get started | Get started | Get started | |
Get Your Instant Estimate
Adjust the numbers below to match your business. Your estimated monthly cost updates in real time.
Pricing model
Support plan
Number of users
Optional add-ons
Complete cyber security: Managed Detection & Response (MDR), 24/7 SOC monitoring, email filtering, ransomware rollback, dark web monitoring, phishing simulations, and security awareness training.
Estimated monthly cost
Excluding VAT. Based on your selections.
No obligation. We will confirm exact pricing on a short call.
Always included
- Unlimited remote & on-site support
- Proactive monitoring & maintenance
- Device & software patching updates
- Office 365 / Google Workspace support
- Password manager
- Custom reporting
Not sure what you need?
Find out how secure your business really is
What Affects the Cost of IT Support?
The short answer is complexity. Here is where it typically shows up and how we handle it.
Number of users or devices
Pricing scales directly with your team size or device count. No surprises — you know the exact cost per additional user from day one.
Multiple sites or locations
Multiple offices require more coordination and on-site visits. We account for this during your initial assessment so pricing is always agreed in advance.
Servers and critical systems
More critical infrastructure means more monitoring and maintenance. Server support is priced per virtual machine with 24/7 cover available.
Compliance requirements
Regulated industries (legal, finance, healthcare) often need Cyber Essentials certification, vulnerability scanning, and detailed audit trails. Our KyberONE Suite covers this at a fraction of the traditional cost.
Pricing FAQs
Straight answers to the questions we hear most.
Ready for a Confirmed Quote?
The calculator gives you a solid ballpark. To get an exact price, get in touch — we will do a brief assessment of your environment and confirm everything in writing with no obligation.