About Graphite IT

South Yorkshire's trustedIT partner

We've been helping businesses across Yorkshire get the most from their technology for over 15 years. Here's who we are and what we stand for.

“We believe IT support should be fast, honest, and straightforward. No jargon. No surprise bills. No waiting on hold.”

— Graphite IT

15+
Years in business
500+
Devices managed
<15 min
Response time
99.9%
Uptime guarantee

What we stand for

We pick up the phone

Under 15-minute response time, every time. Not a target — a commitment.

Plain English always

No jargon, no acronym soup. We explain things clearly and treat clients as intelligent adults.

Security-first thinking

We build security into everything we do, not as an add-on. Every client gets our cyber security mindset.

Local roots, national reach

Based in South Yorkshire, proud of where we're from. Remote support available UK-wide.

Our story

09
2009

Founded in Sheffield

Graphite IT was established in South Yorkshire with a simple mission — provide IT support that businesses can actually rely on.

14
2014

Expanded across Yorkshire

Growing client base across Leeds, Doncaster, and Barnsley as our reputation for fast, honest IT support spread across the region.

18
2018

Cyber security practice launched

Launched our dedicated cyber security offering as threats to UK SMEs escalated — including Cyber Essentials certification support.

22
2022

KyberONE partnership

Partnered with KyberONE to deliver enterprise-grade 24/7 SOC monitoring to SME clients at an accessible price point.

24
2024

NinjaOne partnership

Strategic partnership with NinjaOne strengthened our device monitoring, patch management, and remote support capabilities.

26
2026

500+ devices managed

Now managing over 500 devices across Yorkshire and the UK, with a 99.9% uptime guarantee and under-15-minute response times.

Want to meet the team?

Find out who you'll be working with.

Meet the team

Ready to work with us?

Get in touch for a free, no-obligation conversation. We'll tell you exactly what we'd recommend and what it would cost.