Switching IT provider
is easier than you think
Full transition in 30 days. No downtime, no data loss, no disruption - or your first month is free. Guaranteed in writing.
Sound familiar?
How the 30-day switch works
Free assessment
We audit your current setup - devices, software, credentials, and third-party contracts. Usually completed within 3 business days.
Transition plan
We produce a written transition plan with a timeline, assigned responsibilities, and a risk register. You approve it before we do anything.
Parallel running
We set up monitoring, configure our tools, and get familiar with your environment while your existing provider is still active. Zero disruption.
Staff onboarding
Your team gets briefed, given our contact details, and shown anything that's changing. Scheduled around your working hours.
Go live
We go live, your old provider is formally handed off, and you're fully under Graphite IT management. Confirmed in writing.
We back it up in writing
Every guarantee is included in your service agreement - not just marketing copy.
Switch in 30 days or less
We guarantee to complete your full IT provider transition within 30 calendar days of signing.
Zero downtime
Your team will not experience any gap in IT coverage. We maintain your existing provider's access until we're fully live.
No data loss
We take a full inventory and verified backup snapshot before any changes are made.
Your team onboarded
Every team member will have our direct support number and know how to raise a ticket before we go live.
No long-term lock-in
Rolling monthly agreements. We keep your business because we're good, not because you're trapped.
First month free if we fail
If we don't complete your transition within 30 days without disruption, your first month is on us. No questions asked.
Common questions
What if my current contract hasn't expired?
Most IT contracts have a 30-90 day notice period. We'll review the terms with you and plan the timing so there's no penalty or overlap billing.
What happens to our existing data and systems?
Nothing moves without your sign-off. We document everything first, then make changes incrementally.
How long does it really take?
Most switches complete in 2 weeks. We guarantee 30 days maximum - and it's almost always faster.
What if something goes wrong?
We've done this many times. We maintain parallel access throughout so we can instantly roll back if needed.
Do we need to be available throughout?
Minimal. We need one point of contact for sign-offs - typically an hour or two of your time spread across the 30 days.
Ready to make the switch - risk free?
Get in touch for a free assessment. We'll review your current setup and tell you exactly what switching would look like.