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New starter & leaver IT checklist

Missed steps at joining and leaving are how accounts and data go astray. Build a tailored checklist and download it as a PDF.

Role type

Which of these apply?

New starter IT checklist

Before day one

  • Get written approval from the line manager, with start date, role and access needed
  • Create the user account with a unique login (no shared accounts)
  • Set up multi-factor authentication (MFA) and give the new starter a password manager
  • Assign the right Microsoft 365 / Google licence and create the mailbox
  • Build and enrol the device (disk encryption on, managed and patched)

Day one

  • Walk through the acceptable use and security policies and record sign-off
  • Check MFA works and set a strong, unique password
  • Confirm who to contact for IT help and how to report anything suspicious
  • Hand over the device and record it in the asset register

First week

  • Complete security awareness training (phishing, passwords, reporting)
  • Manager confirms access is right: nothing missing, nothing excessive

A general checklist. Adapt it to your own systems, policies and any legal or HR requirements.