At Graphite IT, we're constantly seeking ways to improve the services we deliver to our clients. Today, we're thrilled to announce our partnership with NinjaOne, the industry-leading unified endpoint management platform trusted by over 30,000 organisations worldwide.
This partnership represents a significant investment in our technical capabilities, enabling us to provide faster, more proactive, and more comprehensive IT support to businesses of all sizes across the UK.
NinjaOne was named to the 2025 Forbes Cloud 100 and has been rated #1 in Unified Endpoint Management, RMM, and Patch Management by G2 for over four years running. By integrating their platform into our service delivery, we're bringing enterprise-grade IT management to every client we serve.
NinjaOne by the Numbers
7M+
Endpoints Managed
30K+
Customers Worldwide
80+
Countries Served
What is NinjaOne?
NinjaOne is a cloud-native IT management platform that unifies endpoint management, remote monitoring, patching, and backup into a single, easy-to-use console. Their philosophy is simple: automate the hardest parts of IT.
With one lightweight agent and a centralised dashboard, NinjaOne enables our team to monitor, support, and secure all your devices—whether they're in the office, at home, or anywhere in between. No VPN required, no complex infrastructure needed.
NinjaOne Products Now Available Through Graphite IT
Through our partnership, Graphite IT clients now have access to NinjaOne's complete suite of IT management tools:
Endpoint Management
Monitor, support, and control all Windows, Mac, and Linux devices from a single, intuitive console. Manage servers, workstations, laptops, and mobile devices regardless of location.
Remote Monitoring & Management (RMM)
Drive efficiency through out-of-the-box automation and deliver the best end-user experience with cloud-native remote monitoring. Proactive visibility and alerting keeps your systems running smoothly.
Automated Patch Management
Secure remote and hybrid endpoints with automated, cross-OS patch management. Improve zero-day response with granular control backed by CVE/CVSS alerts and scores.
Cloud-Native Backup
Protect critical business data from ransomware and accidental loss with encrypted cloud backups. Easy restoration ensures business continuity when disaster strikes.
IT Ticketing & Documentation
Leverage IT-specific workflows, data, and automations to improve service delivery. Securely document credentials, procedures, and environmental details for faster resolution.
Mobile Device Management (MDM)
Manage Android and Apple mobile devices across all operating systems from a single console. Inventory tracking, easy provisioning, and remote troubleshooting included.
What This Means for Our Clients
This partnership directly translates into tangible benefits for every business we support:
Faster Response Times
Real-time monitoring and automated alerts mean we can identify and resolve issues before they impact your business operations.
Enhanced Security Posture
Automated patching and vulnerability management ensures your systems are always protected against the latest threats.
Improved End-User Experience
Proactive maintenance and remote support capabilities mean less downtime and happier employees.
Industry-Leading Platform
NinjaOne is rated #1 in Unified Endpoint Management, RMM, and Patch Management by G2, trusted by over 30,000 customers worldwide.
Access the Customer Support Portal
As part of this partnership, all Graphite IT managed services clients now have access to our NinjaOne-powered Customer Support Portal. From here, you can:
- View the status of all your managed devices in real-time
- Submit and track support tickets
- Access software deployment and patch status reports
- Review backup status and restoration options
Enhancing Our Managed IT Support
NinjaOne integrates seamlessly with our existing service delivery model, enhancing every aspect of our Managed IT Support offering:
- Proactive Device Monitoring: We can now detect and resolve issues before they impact your team
- Automated Patching: Security updates are deployed automatically, reducing vulnerability windows
- Remote Support: Faster issue resolution with secure, instant remote access to your devices
- Comprehensive Reporting: Detailed insights into your IT environment's health and performance
- Unified Management: All your devices—Windows, Mac, Linux, mobile—managed from one platform
Enterprise-Grade Security Standards
Security is paramount in everything we do. NinjaOne maintains the highest security certifications, giving you confidence that your data and systems are protected:
SOC 2 Type II
ISO 27001
FedRAMP
GDPR Compliant
Looking Ahead
This partnership with NinjaOne is just one part of our ongoing commitment to delivering best-in-class IT services to UK businesses. Combined with our KyberONE cyber security platform, we now offer a comprehensive, integrated approach to managing and securing your IT infrastructure.
If you'd like to learn more about how our NinjaOne-powered services can benefit your organisation, please get in touch with our team. We're here to help you focus on what matters most: growing your business.